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Pause and restart a workflow

Last Update: July 22, 2025

Sometimes you may want to pause a campaign. There can be several reasons for this:

  • You want to run a different workflow and don’t want them to clash
  • You want to see how the market responds when there is no campaign
  • To take a break and analyze the campaigns benefits and costs

Pause a workflow

To pause a workflow:

  1. From WP Admin, navigate to Send
    Pause and restart a workflow 1 send dash
    This opens Send.
    Pause and restart a workflow 3 Screenshot 2025 07 22 at 11.48.13
  2. In the Send panel, click Workflows.
    Pause and restart a workflow 5 Screenshot 2025 07 22 at 14.07.33

A list of your workflows appears in the right pane.
Pause and restart a workflow 7 Screenshot 2025 07 22 at 14.08.58

  1. Click the ellipses next to the workflow you want to pause or restart.
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  2. Select Pause campaign to pause a workflow.
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  3. Select Resume campaign to start the workflow again.

    Your workflow is paused or resumed.
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