Understanding the Basics: What Exactly is a Subscriber Tag?
Before we jump into the “how,” let’s make sure we’re all on the same page about the “what.” Subscriber tags are simpler than they might sound, but their impact is mighty.
Defining Subscriber Tags
Think of a subscriber tag as a digital label or a keyword that you attach to a contact in your email or SMS marketing list. Imagine them as little sticky notes you put on a file folder. Each note gives you a quick insight into what’s inside. For instance, a contact might have tags like “New Subscriber,” “Attended Webinar X,” or “Interested in Service Y.” These tags help you categorize and understand your audience at a more granular level. One subscriber can have multiple tags, reflecting their various interactions and interests related to a business.
How Tags Differ from Lists or Segments
You might be thinking, “Don’t I already use lists and segments for this?” Yes, and tags work alongside them, but they offer more flexibility.
- Lists: These are typically broader groupings. For example, you might have a “Monthly Newsletter Subscribers” list or a “WooCommerce Customers” list. Contacts usually belong to one primary list, though some systems allow for multiple list memberships.
- Segments: Segments are groups of subscribers you create based on shared characteristics or behaviors. These can be static (you define it once) or dynamic (it updates automatically as subscriber data changes). For example, you could create a segment of “Subscribers who opened the last three emails” or “Customers who live in California.” Importantly, segments can use tags as part of their criteria.
- Tags: Tags offer a more fluid, multi-dimensional way to label and organize contacts. A single subscriber can accumulate many tags over time, painting a rich picture of their journey and preferences. For example, a contact on your “Newsletter Subscribers” list might also have tags like Downloaded_Guide_A, Clicked_Pricing_Link, and Attended_Q1_Webinar. This layering of information is where tags truly shine, allowing for highly specific targeting that lists alone can’t easily achieve.
The key difference is granularity and flexibility. Lists are like filing cabinets, segments are like specific drawers within those cabinets, and tags are like individual, color-coded labels on the files within those drawers.
Why “Tagging” is a Game-Changer for Web Creators
As a web creator, you’re not just building websites; you’re building solutions that help your clients grow. Integrating effective communication strategies is a massive part of that. Subscriber tags empower you to:
- Offer Highly Personalized Communication: Imagine setting up automated email sequences for your client that change based on what a lead has shown interest in. That’s the power of tags.
- Demonstrate Clear Value: When you can show your client that specific, tagged groups of their audience are engaging more and converting better due to targeted messaging, you’re proving your worth and the ROI of their investment in your services.
- Retain Clients Longer: By providing sophisticated yet manageable marketing automation services, you become an indispensable part of your client’s team, fostering loyalty and creating opportunities for recurring revenue.
In short, understanding and using subscriber tags effectively elevates the marketing services you can offer, making your clients happier and your business stronger.
To sum up, subscriber tags are flexible labels that provide detailed insights into your contacts. They work with lists and segments to allow for much finer audience categorization, which is essential for web creators looking to offer impactful, personalized marketing services.
The Power of Tags in Marketing Automation
Now that we’ve defined tags, let’s explore their crucial role in marketing automation. Automation without smart segmentation is like shouting into a void; tags help you whisper the right message to the right ear.
What is Marketing Automation? A Quick Refresher
Just to quickly recap, marketing automation refers to using software to execute marketing tasks automatically. Instead of manually sending every email or text message, you set up predefined workflows that run based on specific triggers or schedules. Common examples include:
- Sending a series of welcome emails to new subscribers.
- Reminding a customer about items left in their online shopping cart.
- Sending a special offer on a subscriber’s birthday.
The main benefits? Automation saves an incredible amount of time, ensures consistent and timely communication, and helps nurture leads through the sales funnel more effectively.
How Tags Fuel Effective Automation Workflows
Subscriber tags are like the fuel for your automation engine. They provide the data points that allow your automated workflows to be intelligent and responsive. Here’s how:
- Tags as Triggers: One of the most powerful uses of tags is to initiate an automation sequence. For example, when a new contact is tagged with “Downloaded_Free_Ebook,” this action can automatically trigger a follow-up email series related to the ebook’s topic.
- Tags as Conditions (Branching Logic): Within an automation, tags can determine which path a subscriber takes. Let’s say you have an automation for new leads. You can insert a condition: IF the subscriber has the tag “Indicated_Interest_in_Premium_Service,” THEN send them Email A detailing that service. ELSE (if they don’t have the tag), send them Email B with more general information. This is called branching logic, and it makes your automations highly relevant.
- Tags for Personalization: Tags can also be used to dynamically change the content within an automated message. For instance, if a subscriber has the tag “Attended_Webinar_X,” your email could include a line like, “Thanks for joining our recent webinar on X! Here are some additional resources we mentioned…”
Let’s consider a simple hypothetical workflow:
- A visitor fills out a contact form on your client’s “Request a Demo” page.
- Automation Trigger: Form submission.
- Action: Add tag “Demo_Request.”
- Action: Add tag “Lead_Status_New.”
- Automation Sequence: An internal notification is sent to the sales team, and the new lead receives an automated email confirming their request and providing next steps.
- Condition (later in the workflow): If sales team adds tag “Demo_Completed,” then trigger a follow-up sequence for demo attendees.
Benefits of Using Tags in Your Automations
Integrating tags strategically into your automation efforts yields significant advantages:
- Enhanced Personalization: This is the big one. Tags allow you to move beyond “Dear [First Name]” and deliver content that truly resonates with individual subscriber needs, interests, and history.
- Improved Engagement: When messages are more relevant, subscribers are naturally more likely to open them, click on links, and take desired actions. This means higher open rates and click-through rates (CTRs).
- Increased Conversions: By guiding subscribers through a more personalized customer journey, you can more effectively address their specific concerns and motivations, leading to better conversion rates – whether that’s making a purchase, signing up for a service, or taking another valuable action.
- Better Subscriber Experience: Nobody likes feeling like just another number on a mass email list. Tag-driven automation makes subscribers feel understood and valued because they receive information that’s genuinely useful to them, reducing the chances they’ll hit “unsubscribe.”
- Efficient List Management: Instead of creating dozens, or even hundreds, of separate static lists for every little variation, you can maintain broader lists and use tags for fine-grained organization. This keeps your contact database much cleaner and easier to manage.
In essence, tags transform your automations from blunt instruments into precision tools, allowing you to build stronger relationships and achieve better marketing outcomes.
In review, tags are central to effective marketing automation. They enable personalized triggers, conditional logic, and content adjustments within your automated campaigns. This leads to more engaged subscribers, higher conversion rates, and a more streamlined approach to managing your audience communications.
Practical Applications: How to Use Subscriber Tags Strategically
Knowing what tags are and why they’re important is the first step. Now, let’s get practical. How do you actually generate and use these tags in a way that makes a real difference?
Common Sources for Tagging Subscribers
Tags can be applied to subscribers based on a wide variety of actions and data points. Here are some of the most common sources:
- Form Submissions: This is a foundational one. When someone fills out a form on a website (built with Elementor, for instance!), you can automatically apply a tag based on the form’s purpose.
- Example: Filled out “Contact Us” form -> Tag: Lead_ContactForm
- Example: Registered for a webinar -> Tag: Registered_Webinar_May2025
- Link Clicks: Tracking which links subscribers click in your emails or even on your website (with the right setup) provides powerful insights into their specific interests.
- Example: Clicked a link to “Service A” pricing page -> Tag: Interest_Service_A
- Purchase History (especially for WooCommerce): For e-commerce businesses, this is invaluable. Tagging based on what products customers buy, how often they buy, or how much they spend allows for highly targeted upselling, cross-selling, and loyalty campaigns.
- Example: Bought “Product X” -> Tag: Purchased_Product_X
- Example: Spent over $500 in total -> Tag: Customer_HighValue
- Website Behavior: Beyond link clicks, you can tag users based on other website interactions, like visiting specific pages or spending a certain amount of time on site (this often requires more advanced tracking setups).
- Example: Visited the “Careers” page multiple times -> Tag: Potential_Applicant
- Email Engagement: How subscribers interact with your emails is a key indicator.
- Example: Consistently opens emails -> Tag: Engaged_Subscriber_Email
- Example: Hasn’t opened an email in 90 days -> Tag: Inactive_Subscriber_Email
- Manual Tagging: Sometimes, you just need to manually add a tag to a specific contact or a small group based on an offline interaction or unique circumstance.
- Imported Contacts: When you import a list of contacts, you can often apply one or more tags to the entire batch during the import process, helping you categorize them from the get-go.
Examples of Effective Tagging Strategies
Let’s look at a few scenarios to see how these tagging sources translate into actionable strategies:
1. Lead Magnet Tagging
- Scenario: Your client offers a free downloadable guide titled “10 Ways to Improve Website Speed.”
- Tagging: When a user submits the form to download the guide, they automatically get tagged with Downloaded_SpeedGuide.
- Automation: This tag triggers an automated 3-email follow-up sequence:
- Email 1 (Day 1): “Hope you’re finding the Speed Guide useful! Here’s a bonus tip…”
- Email 2 (Day 3): “See how we helped Company Z boost their site speed by 50% (Case Study).”
- Email 3 (Day 5): “Ready to supercharge your website? Learn more about our speed optimization services.”
2. Interest-Based Tagging
- Scenario: A subscriber to your client’s monthly newsletter repeatedly clicks on links related to “WordPress Maintenance Services” over several issues.
- Tagging: Each click on a relevant link adds or reinforces the tag Interest_WP_Maintenance.
- Automation/Targeted Campaign: When your client launches a special offer on their maintenance plans, you can easily create a segment of subscribers with the Interest_WP_Maintenance tag and send them a highly targeted promotional email. They are far more likely to convert than the general list.
3. Engagement Level Tagging (and Re-engagement)
- Scenario: You notice that a segment of subscribers hasn’t opened any of your client’s emails for the past 90 days.
- Tagging (Automated Rule): An automation rule runs periodically, checking for inactivity. If a subscriber meets the “no opens in 90 days” criteria, they are tagged Inactive_90Days.
- Automation: This tag triggers a re-engagement campaign:
- Email 1: “Is this goodbye? We miss you!” (with a compelling offer or question).
- Email 2 (if no open): “A special something to welcome you back…”
- Action (if still no engagement): After the sequence, if the subscriber remains inactive, you might automatically add another tag like To_Review_For_Removal to help maintain list hygiene and protect sender reputation.
4. Customer Lifecycle Tagging (WooCommerce Example)
This is particularly powerful for online stores, and tools that integrate well with WooCommerce make this much easier.
- New Customer:
- Tagging: When a customer makes their first purchase, they get tagged New_Customer and perhaps Buyer_ProductCategory_Apparel (if they bought clothing).
- Automation: Trigger a welcome series thanking them for their purchase, offering tips on how to use the product, inviting them to leave a review, and introducing them to related product categories.
- Repeat Customer:
- Tagging: After their second or third purchase, the New_Customer tag could be removed (or a new tag like Loyal_Customer added).
- Automation: Send exclusive offers, early access to new products, or information about a loyalty program. The messaging is different because they’re already familiar with the brand.
- Abandoned Cart:
- Tagging: If a logged-in user or someone who entered their email adds items to their cart but doesn’t complete the purchase, they could be tagged Abandoned_Cart_Product_X (where X is a specific item or category).
- Automation: Trigger a sequence of 2-3 emails reminding them about their cart, perhaps offering a small incentive like free shipping to encourage completion. The more specific you can be about what they left (thanks to tags), the better.
Developing a Tagging System: Best Practices
A good tagging system is a well-thought-out one. Here are some tips to keep your tags organized and effective:
- Keep it Simple and Consistent: Avoid the temptation to create a hyper-specific tag for every tiny interaction. Start with broader categories and get more granular only when necessary. Crucially, use a clear and consistent naming convention. For example:
- Status_Active, Status_Inactive
- Interest_ServiceName, Interest_ProductCategory
- Source_WebinarName, Source_EbookName
- Action_ClickedLink, Action_MadePurchase
- Start with Your Goals: Before you create a single tag, ask: What do I want to achieve with my marketing automation? What different journeys or messages do my client’s subscribers need? Work backward from these goals to define the tags that will enable those specific automations.
- Think Scalability: Will your tagging logic make sense and remain manageable as your client’s list grows from hundreds to thousands, or even tens of thousands? A complicated system will break down under its own weight.
- Document Your Tags: This is critical, especially if multiple people are involved or if you’re handing the system over to a client. Keep a simple spreadsheet or document that lists every tag, what it means, how and when it’s applied, and which automations use it.
- Regularly Review and Clean Up: Periodically (say, quarterly or bi-annually), audit your tags. Are there tags that are no longer used? Are some redundant? Can any be consolidated? Just like tidying a physical workspace, cleaning up your digital tags keeps things running smoothly.
By thoughtfully planning your tagging strategy, you lay a robust foundation for sophisticated and effective marketing automation.
To effectively use tags, it’s key to identify common subscriber actions—like form fills, link clicks, or purchases—as tagging opportunities. Developing a consistent, goal-oriented, and documented tagging system will allow you to implement powerful strategies like lead nurturing, interest-based targeting, and customer lifecycle management.
Implementing Subscriber Tags with Send by Elementor
Now, let’s talk about putting this into practice, specifically looking at how a tool designed for the WordPress ecosystem, like Send by Elementor, can make this process more intuitive.
The WordPress-Native Advantage
One of the significant benefits of using a communication toolkit built for WordPress is the seamless integration. When your email and SMS marketing system lives within your WordPress dashboard, many of the usual headaches of connecting disparate platforms simply vanish.
With Send by Elementor, managing tags and setting up automations feels like a natural extension of your existing WordPress workflow. You’re not constantly jumping between your website admin and a completely separate marketing platform, trying to ensure data is syncing correctly. For web creators already comfortable with WordPress and perhaps Elementor’s interface, this native environment can drastically lower the learning curve for implementing these kinds of marketing automation features.
How Send by Elementor Handles Tags (General Overview)
While the exact interface specifics are unique to Send by Elementor, the general principles of tag management are common across robust marketing automation tools. You can typically expect:
- Easy Tag Creation and Management: An intuitive way to create new tags, view existing tags, see how many contacts have a particular tag, and edit or delete tags.
- Contact Profile Integration: When you view an individual contact’s record, you should clearly see all the tags currently applied to them. This gives you an at-a-glance understanding of their interactions and interests.
- Integration with Elementor Forms: A key advantage would be a direct link between Elementor Pro forms (or other compatible form builders) and Send by Elementor’s tagging system. This means you can set up your forms so that when a user submits one, specific tags are automatically applied to their new contact record in Send by Elementor. This is a cornerstone of automated lead capture and categorization.
- Tagging in Automations: Within the automation builder, you’ll have actions to “add tag” or “remove tag” at various points in a workflow.
Step-by-Step: Creating and Applying Tags in an Automation (Illustrative Example using Send by Elementor)
Let’s imagine a common scenario: you want to tag new subscribers who sign up via a specific Elementor form and then send them a welcome email. Here’s an illustrative, generalized process of how this might work within a tool like Send by Elementor:
- Step 1: Define Your Tag in Send by Elementor.
- Navigate to the section in Send by Elementor where you manage contacts or tags (e.g., it might be labeled “Contacts,” “Audience,” or directly “Tags”).
- Look for an option like “Create New Tag” or a “+” icon.
- Let’s say you name your tag: New_Signup_HomepageForm. Save it.
- Step 2: Set Up the Automation Trigger.
- Go to the Marketing Automation section of Send by Elementor.
- Create a new automation workflow.
- For the trigger (what starts the automation), you’d select an option related to form submissions. If tightly integrated, you might directly choose “Elementor Form Submitted” and then select the specific form you’re using on the homepage.
- Step 3: Add an Action to Apply the Tag.
- Within your new automation workflow, after the trigger, add an “Action.”
- Look for an action like “Add Tag” or “Update Contact Property.”
- Select this action, and then choose the New_Signup_HomepageForm tag you created in Step 1.
- Step 4: Using the Tag to Control the Automation Flow (and Send an Email).
- Immediately after the “Add Tag” action, add another action: “Send Email.”
- Design or select your welcome email.
- Now, this automation ensures that anyone submitting that specific form gets tagged and receives the welcome email.
- Later, you could create segments based on the New_Signup_HomepageForm tag for targeted follow-ups.
- Step 5 (Optional): Removing a Tag or Adding Another.
- Perhaps after 30 days, if the subscriber has engaged with several emails, you might want to evolve their status.
- You could add a “Delay” step (e.g., wait 30 days), then a “Condition” (e.g., if subscriber opened 3 emails from welcome series).
- If the condition is met, you could add an action to “Remove Tag” New_Signup_HomepageForm and another action to “Add Tag” Engaged_Subscriber. This shows their progression.
This is a simplified example, but it illustrates the core mechanics: trigger -> action (tag) -> action (communication/logic).
Leveraging Tags for WooCommerce Stores with Send by Elementor
For web creators building e-commerce sites with WooCommerce, the ability to tag based on shopping behavior is huge. Send by Elementor, being designed with WooCommerce in mind, aims to make this powerful. Imagine being able to automatically:
- Tag customers with Purchased_[ProductName] or Purchased_[ProductCategory] after a sale.
- Tag customers who spend over a certain amount with VIP_Customer or High_Value_Order.
- Tag customers who buy repeatedly with Repeat_Buyer.
- Use these tags to trigger highly relevant post-purchase automations:
- Request a review for the specific product purchased.
- Offer a discount on a complementary product.
- Inform VIP customers about new arrivals before anyone else.
- Powerfully address abandoned carts by tagging not just that a cart was abandoned, but which specific products (or product categories) were in it, allowing for more persuasive recovery emails.
This deep integration between your store’s sales data and your communication tool’s tagging capabilities allows you to create automated marketing that feels incredibly personal and timely for shoppers.
In essence, using a WordPress-native tool like Send by Elementor can streamline tag implementation. Its seamless integration with WordPress and WooCommerce, coupled with intuitive features for tag creation and automation, empowers web creators to efficiently manage sophisticated, personalized marketing directly from their familiar dashboard.
Potential Challenges and How to Overcome Them
While subscriber tags are incredibly powerful, like any tool, they come with potential pitfalls if not managed carefully. Being aware of these common challenges can help you sidestep them.
1. Tag Overload (The “Too Many Tags” Syndrome)
- The Problem: It’s easy to get carried away and create a new tag for every tiny variation or interaction. Before you know it, you have hundreds of tags, many of which are redundant, rarely used, or so niche they apply to only a handful of contacts. This makes your system confusing, hard to manage, and can even slow down performance.
- The Solution:
- Stick to Your Plan: Refer back to your documented tagging strategy (you did create one, right?). Only create tags that serve a distinct, planned purpose in your segmentation or automation.
- Think Hierarchy (Sometimes): Instead of Clicked_Button_Blue_Monday and Clicked_Button_Red_Tuesday, maybe Clicked_Button_Color and use a custom field for the day, or simply Clicked_CampaignX_Button.
- Regular Audits: Schedule time to review your tags. Consolidate where possible. If a tag isn’t used in any active automation or recent segment, question if it’s still needed.
- Focus on Actionable Tags: Prioritize tags that you will actually use to trigger automations or create meaningful segments.
2. Inconsistent Tag Application
- The Problem: You’ve defined a tag, say Prospect_Hot, but it’s only being applied if someone fills out Form A, not if they click a specific link in an email that indicates similar “hot” interest, or if they’re manually identified by sales. This inconsistency means your automations and segments relying on this tag won’t be accurate.
- The Solution:
- Map Subscriber Touchpoints: Identify all the ways a subscriber can indicate a certain status or interest (forms, link clicks, purchases, website activity, sales team input).
- Automate Tagging: Wherever possible, use your marketing automation tool (like Send by Elementor) to apply tags automatically based on these triggers. This reduces human error and ensures consistency. For example, ensure both the form submission and the specific link click apply the Prospect_Hot tag.
- Clear Processes for Manual Tagging: If manual tagging is necessary, have very clear guidelines for when and how it should be done.
3. Forgetting to Actually Use the Tags
- The Problem: You spend hours setting up a brilliant, logical tagging system… and then it just sits there. Your emails are still generic, and your automations are basic. The tags aren’t being leveraged.
- The Solution:
- Integrate Tagging into Campaign Planning: When planning any new email campaign or automation sequence, ask, “Which tags can help us make this more targeted and effective?”
- Build with Tags in Mind: Design your automation workflows from the outset with tag-based triggers and conditions. Don’t try to shoehorn tags in as an afterthought.
- Regularly Review Performance: Look at your email engagement and conversion rates. Are there segments (defined by tags) that are performing particularly well or poorly? This can give you ideas for new tag-based automations or campaign adjustments.
4. Tags Becoming Outdated
- The Problem: A subscriber’s interests, status, or engagement level can change over time. Someone tagged as Interest_Blue_Widgets a year ago might now be interested in Red_Gadgets. A New_Customer eventually isn’t new anymore. If tags aren’t updated, your messaging becomes irrelevant.
- The Solution:
- Tag “Decay” or Evolution: Implement automations that can update tags. For example:
- After a first purchase, an automation could remove the Prospect tag and add the Customer tag.
- If a subscriber previously tagged Engaged hasn’t opened an email in 60 days, an automation could add an Becoming_Inactive tag.
- Preference Centers: Allow subscribers to update their own interests via a preference center. Their selections can then add or remove relevant interest tags automatically.
- Re-confirmation Campaigns: Periodically, you might run a campaign asking subscribers to confirm their interests, which can then refresh their tags. For example, “Are you still interested in X, Y, or Z? Let us know!”
- Tag “Decay” or Evolution: Implement automations that can update tags. For example:
By anticipating these challenges, you can build a tagging system that is not only powerful but also sustainable and accurate over time, ensuring your automation efforts remain effective.
While powerful, tag management can present challenges like tag overload, inconsistent application, underutilization, and outdated information. Overcoming these involves careful planning, consistent documentation, automated processes where possible, and regular system audits to ensure your tags remain an effective asset.
The Future of Personalization: Tags as a Foundation
Subscriber tags are more than just a neat organizational feature; they are a fundamental building block for genuine, scalable personalization in digital marketing. As we move forward, the ability to understand and act upon nuanced customer data will only become more critical.
Tags provide the granular insights that allow you to treat your subscribers as individuals, or at least as members of very specific micro-segments, rather than a monolithic audience. This shift is vital because relevance drives engagement, and engagement drives results.
Think about it: a well-tagged audience within a platform like Send by Elementor doesn’t just improve email and SMS campaign outcomes. The knowledge you gain from tagging behavior can inform:
- Content Strategy: If many users are tagged with Interest_Advanced_Features, perhaps it’s time for more in-depth blog posts or webinars on that topic.
- Product Development (for your clients): If a WooCommerce store sees a surge in tags related to a specific product attribute (e.g., Interest_Organic_Materials), it could signal a market trend to explore further.
- Paid Advertising Audiences: While direct export of tags for ad platforms varies, the insights from your most engaged or highest-value tagged segments can help you build more effective lookalike audiences or targeted ad campaigns on other platforms.
Marketing automation tools are continually evolving, offering more sophisticated ways to track interactions and personalize experiences. However, the underlying principle of using data points (like tags) to trigger tailored responses will remain central.
For you, the web creator, mastering subscriber tagging and automation isn’t just about adding another technical skill. It’s about elevating your strategic value to clients. You’re no longer just delivering a website; you’re delivering a dynamic communication engine designed to nurture relationships and drive growth. This capability allows you to build stronger, longer-lasting partnerships and move towards offering ongoing, value-driven marketing services.
Indeed, while tools and techniques evolve, the foundation laid by smart subscriber tagging will remain essential for anyone serious about effective, personalized digital communication.
Looking ahead, subscriber tags are foundational to the future of personalization. The insights they provide can shape broader marketing strategies, and for web creators, mastering this skill means offering deeper strategic value and building more robust client relationships through advanced communication solutions.
Conclusion: Unlock a New Level of Marketing Precision
Subscriber tags are far more than simple labels; they are the keys to unlocking a more personalized, efficient, and ultimately more successful marketing automation strategy. By categorizing your audience based on their interests, behaviors, and lifecycle stage, you can move away from one-size-fits-all messaging and deliver communications that truly resonate.
As we’ve explored, tags empower you to:
- Deeply personalize automated email and SMS sequences.
- Improve engagement rates by sending more relevant content.
- Boost conversions by guiding subscribers along a tailored journey.
- Manage your audience efficiently without a cluttered mess of lists.
For web creators, particularly those working within the WordPress and WooCommerce ecosystems, understanding and implementing a robust tagging system is a powerful way to enhance your service offerings. It allows you to provide tangible marketing value to your clients, helping them build stronger customer relationships and achieve better business outcomes.
Tools designed with this ecosystem in mind, like Send by Elementor, aim to make the process of tagging and automation more intuitive and seamlessly integrated into your existing workflow. This means you can spend less time wrestling with technology and more time crafting smart strategies that deliver real results.
So, if you’re not already leveraging the power of subscriber tags, now is the time to start. Begin by defining your goals, planning your tagging structure, and then explore how your chosen communication tools can bring that strategy to life. Your clients, and their customers, will thank you for it.