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Mobile phones are always with us. This makes mobile messaging a powerful way for businesses to connect with customers. You likely know about SMS, or

What is CTIA (for SMS)?

Have you ever wondered how text messaging works so seamlessly on your phone? A big part of that is due to the work of the

What is TCPA Compliance (for SMS)?

Are you using SMS to connect with your customers? It's a powerful tool, but you've got to play by the rules. In the United States,

What is a Long Code (SMS)?

Have you ever wondered how businesses send you those helpful text messages? From appointment reminders to promotional offers, SMS marketing plays a big role in

What is a Short Code (SMS)?

Have you ever gotten a text from a 5 or 6-digit number, not a regular 10-digit phone number? That’s a short code. Short codes let

What is SMS Marketing?

Have you ever wondered how to connect with your customers instantly? SMS marketing offers a direct line to their pockets. It's a powerful tool for

What is a Refund Processed Email?

Have you ever bought something online and then had to return it? If so, you've probably received a "refund processed" email. But what exactly is

What is an Order Cancellation Email?

Effectively managing customer interactions is crucial in today's e-commerce landscape. A key, often underestimated, touchpoint is the order cancellation email. While unwanted, these communications significantly

What is a Referral Program Email (E-commerce)?

Hey there, fellow web development pros! If you're building e-commerce sites for clients, you're always on the lookout for ways to help them grow, right?

What is a Customer Loyalty Tier Email?

Customer loyalty is crucial for lasting business success. As web developers, we create great online experiences, but retaining customers post-launch is key. Customer loyalty tier